Firstsource Recruitment 2025
Firstsource Solutions Limited is a leading business process management (BPM) company headquartered in Mumbai, India. Founded in 2001, it provides customer experience and digital transformation solutions to clients across industries such as banking, financial services, healthcare, telecommunications, and media. The company offers services like customer care, collections, data analytics, automation, and process optimization. With a global presence in the U.S., U.K., Philippines, and India, Firstsource helps organizations enhance efficiency, improve customer engagement, and drive business growth. It is a subsidiary of RP-Sanjiv Goenka Group.
Firstsource Recruitment Details
- Post Name :- Analyst – Ops BI
- Job Category :- Operations
- Education :- Graduation
- Salary :- As Per Company Rules
- Job Location :- Bangalore, KA, India
- Last Date :- ASAP
- Website :- https://www.firstsource.com/
Qualifications
- Intermediate SQL
- Basic Power BI Knowledge
- Advance position of MS Excel knowledge
- Introductory to intermediate windows operating system navigation chops
- Strong written and verbal communication chops
- Capability to interact with all situations of operation across colorful locales
- Capability to make and maintain strong working relationship
- Strong logical Skill
- Comfortable with flexible work timings and amenability to stretch
Roles & Responsibilities
- Generate Daily dashboard and publish for stoner.
- Develop and/ or update standard reports.
- Develop database storehouse.
- Insure delicacy and absoluteness of data generated from Business Intelligence System( BI), MIS and Civilians.
- MIS affiliated issues on behalf of Business Analytics & BI – directors
- To work on new systems and prepare and work on Project Delivery Plans
- To produce and give standardized and accurate operation Information
- To identify trends and highlight issue areas and successes.
- To give a reporting function for both internal and external guests.
- To insure accurate recording of staff designations within the operation.
- To colonize balanced scorecard information yearly and to ameliorate and develop balanced scorecard approach.
- To prepare donations at centre, process and differing functional situations for both internal and external guests.
- To give any fiscal reporting for Payroll and Business Finance.
- Analysing the performance of the real time operation system to insure the perpetration of process enhancement
Required skills
Disclaimer :-Firstsource follows a fair, transparent, and merit- grounded hiring process. We noway ask for plutocrat at any stage. Guard of fraudulent offers and always corroborate through our sanctioned channels or@firstsource.com dispatch addresses.